Privacy Policy
1. Information We Collect
We may collect and process the following information:
- Personal Identification Information: Name, email address, phone number, and address when you fill out forms on our website or communicate with us.
- Technical Information: IP address, browser type, operating system, and browsing patterns collected through cookies and analytics tools to improve user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services.
- To communicate with you regarding bookings, inquiries, and service updates.
- To personalize user experience on our website.
- To improve our services through customer feedback and analytics.
- To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. We may share your information with:
- Service providers who assist us in operating our business (e.g., payment processors, marketing agencies) under strict confidentiality agreements.
- Legal authorities if required to comply with legal obligations or protect our rights.
4. Cookies
Our website uses cookies to collect information and improve user experience. Cookies are small files placed on your device. You may opt out by adjusting your browser settings, but this may affect your experience on our website.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Data Rights
Under applicable data protection laws, you have the following rights:
- Access: You can request a copy of the personal information we hold about you.
- Rectification: You can ask us to correct any inaccurate or incomplete data.
- Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
- Data Portability: You can ask us to transfer your personal data to another service provider.
- Object to Processing: You can object to how we use your personal data.
To exercise these rights, please contact us at [Your Email].
7. Retention of Your Data
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: marshexternalcleaning@gmail.com
- Phone: 07847377596
- Address: Rookery Farm House
Church Road
Norton Malreward
BS394EX
Last Updated: 10/10/2024
